The right tools, whether they include a notice board used for communication with communities, or a system that facilitates cash transfers to refugees, have always played an important role in the efficiency and effectiveness of humanitarian programming.

As technology has advanced, we have continued to adopt and develop tools that contribute to the efficiency, impact and tracking of our work, as well as the work of the broader humanitarian industry. Technology like our ‘Last Mile Mobile Solutions’ has now been adopted by peer agencies including Oxfam, Medair, Save the Children, International Committee of the Red Cross, CARE, the Norwegian Refugee Council, Food for the Hungry and Mercy Corps, improving collaboration and coordination between agencies.